Shipping policy
Our shipping policy applies Australia Wide. Some states have certain restrictions on our product types and we have applied these to the products to the best of our knowledge.
International Shipping
We do not ship internationally at this stage. We apologize to our international customers and hope to deliver a solution to you soon.
Standard Shipping
Please allow 1-3 business days for handling time and processing of orders. During peak season and sales, we ask for some additional processing time as we catch up with our orders. We reserve the right to exceed these conditions under certain circumstances.
Standard Shipping Times from Brisbane to;
- Western Australia: 5-6 Business Days
- South Australia: 5-6 Business Days
- New South Wales: 4 Business Days
- Brisbane: 2 Business Days
- Northern Territory: 5-6 Business Days
Express Shipping
For express post information, please see the shipping information available on Australia Post website.
Tracking
Tracking information should be sent within 24-48 hours of the parcel being processed through our system.
Changes to Shipping
Please ensure your shipping information including your delivery address is correct before checkout. We are unable to change delivery address once the order has been processed and sent via. Australia Post.
Shipping Liability
Once an order has been dispatched, it is in the hands of Australia Post and we will not be held responsible for any items that go missing. If you require help with locating a missing order, please use Australia's Post missing item page.
Please contact admin@truevisiontactical.com.au for any issues.