FAQ

A: Red dot sights are ideal for close-range, fast target acquisition (under 30 meters). They're lightweight, don't require eye relief positioning, and work with both eyes open. Rifle scopes provide magnification for longer-range accuracy (30+ meters) but are heavier and require proper eye relief. For gel blasters, red dots are most popular due to typical engagement distances, but scopes add realism for enthusiasts building replica platforms.

A: Yes, thermal imaging devices are legal to own and use in Australia for lawful purposes such as hunting (where permitted), pest control, and property surveillance. However, state-specific hunting regulations apply regarding equipment use during hunting activities. Always verify local regulations for your specific application.

A: First, identify your rail type (Picatinny or Weaver—most modern rifles use Picatinny). Second, measure your scope tube diameter (1-inch, 30mm, or 34mm). Third, determine required ring height based on your rifle's stock height and scope objective size. Our product descriptions specify compatibility, or contact us with your rifle model and scope specifications for personalized recommendations.

A: Yes, we ship Australia-wide from our base to all states and territories, including regional areas. Shipping times vary by location—metro areas typically receive orders within 3-5 business days, while remote areas may take 7-10 business days. Tracking information is provided for all orders.

A: Soak gel balls in clean water for 4 hours minimum to reach optimal size (7-8mm diameter). Overnight soaking (8-12 hours) is ideal. Under-soaked balls cause jams; over-soaked balls (24+ hours) become too soft and break easily. Store soaked balls in water in a sealed container for up to 3 days.

A: Zero loss typically indicates loose mounting hardware. Check all ring and base screws with the appropriate hex key—they should be snug but not over-tightened. If screws are tight, verify rings aren't damaged or deformed. Cheap rings can crush under recoil. If the problem persists after checking mounts, the scope's internal mechanism may be damaged and requires warranty assessment.

A: NEVER power on night vision devices in daylight or bright light—this will permanently damage the image intensifier tube. If you need to use the device during day, ensure daylight protective caps are installed. Some modern digital night vision devices have daylight modes, but traditional analog night vision is strictly for low-light use only.

A: Clean the barrel after every 2-3 uses or whenever you notice accuracy declining. If gel balls break inside the barrel during use, clean immediately. Regular cleaning prevents residue buildup that affects accuracy and can cause jams.

A: Battery requirements vary by product. Check your product manual or the specifications on our website product page. Generally: gel blasters use 7.4V or 11.1V LiPo batteries, red dot sights use CR2032 coin cells, and thermal/night vision devices use CR123A or rechargeable lithium batteries. Always use quality batteries from reputable brands to prevent damage from leakage.

A: Some image grain is normal in thermal imaging, especially in moderate temperature environments where thermal contrast is low. Thermal resolution varies by model—higher resolution units show clearer images. If image quality has degraded significantly from initial use, perform a manual calibration (check your manual for the calibration function). If problems persist, contact us for warranty assessment.

A: Yes, if your gel blaster has a Picatinny or Weaver rail and you use appropriately sized rings. However, full-size scopes add significant weight to gel blasters. Consider gel blaster-specific scopes or compact red dots for better weight balance and handling. Our gel blaster optics category offers affordable options designed for